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Merchant payments unpacked: plastic, tokens, and the rise of AI.

June 11, 2025

Merchant payments unpacked: plastic, tokens, and the rise of AI.

In this third episode of Pay it forward, recorded live at MPE Berlin, we’re joined by two leaders at the forefront of payment innovation: Ugnė Buračienė, Group CEO of payabl., and Robert Kraal, co-founder of Silverflow.

Together, they explore the future of merchant payments, cutting through the hype to focus on what’s actually changing—and what’s not. Expect a deep dive into the evolution of checkout experiences, the slow decline of legacy infrastructure, and the real-world challenges of scaling new payment methods like account-to-account and digital wallets.

They also discuss the role of AI in payments (hint: not everything needs to be AI-powered), the long road ahead for regulation like PSD3 and the EU AI Act, and how tokenisation is quietly transforming fraud prevention behind the scenes.

Whether you're a fintech professional, merchant, or payments enthusiast, this episode is packed with practical insight and bold predictions from two industry veterans who are building the future of payments today.

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