New safeguarding regulations are being introduced across the payments industry to strengthen how client funds are held, separated, and returned. These changes raise the standard for fund protection and payabl. welcomes them.
Below, we outline what the new regime means for you as a merchant, and the steps payabl. has taken to meet every requirement ahead of schedule.
Our readiness
We’ve ensured everything is in place to keep your funds secure and protected at all times.
As part of this process, we’ve strengthened how we manage and monitor client funds, enhanced our internal processes, and reviewed our banking arrangements to ensure they meet the latest standards.
All of these steps mean you can continue to operate with confidence, knowing that your funds are safeguarded within a secure, well‑governed, and resilient framework that is fully aligned with the new requirements.
Safeguarding new regime: what it means for merchants
The upcoming safeguarding regime represents a positive step forward in how client funds are protected across the payments industry with clearer standards, stronger controls, and greater transparency.
For merchants, the most important outcome is simple: your funds are safer, more clearly protected, and better governed throughout the payment lifecycle.
Stronger protection of merchant funds
The new regime strengthens requirements around how merchant funds are held and separated. This ensures that safeguarded funds remain clearly ring‑fenced from operational money, reducing risk and reinforcing the integrity of safeguarding arrangements.
Merchants benefit from greater confidence that funds are protected and handled in line with refined regulatory expectations.
Increased oversight and transparency
The updated framework places a stronger emphasis on documented processes, reconciliation, and governance. This means safeguarding is not only performed consistently, but also monitored and evidenced more rigorously.
For merchants, this delivers improved transparency and assurance around how funds move, where they are held, and how risks are managed.
Reduced operational risk
By formalising safeguarding controls and responsibilities, the new regime reduces operational complexity and risk across the payments chain. Clear standards support more resilient systems, helping ensure continuity of service and reliable access to funds.
Fully implemented and ready
We have implemented all required changes under the new safeguarding regime and are fully prepared ahead of its introduction. Our safeguarding framework, governance processes, and controls have been reviewed, updated where required, and embedded into day‑to‑day operations.
Merchants can continue to operate with confidence, knowing that their funds remain protected within a structured, compliant safeguarding structure aligned with the new regime.